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Privacy Policy
1.
Introduction
1.1We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
2.
Collecting personal information
2.1We may collect, store and use the following kinds of personal information:
(A)information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(B)information that you provide to us when registering with our website (including your email address);
(C)information that you provide when completing your profile on our website (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details);
(D)information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(E)information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
(F)information relating to any purchases you make from us or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);
(G)information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);
(H)information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);
(I)any other personal information that you choose to send to us; and
(J)We encourage parents and guardians to take an active interest in their childrensí use of the Internet. The website is not designed to collect personal information from children who are under 13 years of age, and we do not intend to or knowingly collect or solicit personal information from children under 13. If you are under 13, do not provide personal information on the website. If you are under 13, you should involve your parent or guardian during use of the website.
2.2Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
3.
Using your personal information
3.1Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2We may use your personal information to:
(A)administer our website and business;
(B)personalize our website for you;
(C)enable your use of the services available on our website;
(D)send you goods purchased through our website;
(E)supply to you services purchased through our website;
(F)send statements, invoices and payment reminders to you, and collect payments from you;
(G)send you non-marketing commercial communications;
(H)send you email notifications that you have specifically requested;
(I)send you our email newsletter, if you have requested it (you can inform us at any time if you no longer want the newsletter);
(J)send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer marketing communications);
(K)provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(L)deal with enquiries and complaints made by or about you relating to our website;
(M)keep our website secure and prevent fraud; and
(N)verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).
3.3If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.
3.5We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
3.6All our website financial transactions are handled through our payment services provider, Amazon.com, Inc. You can review the provider’s privacy policy at http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=468496 We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
4.
Disclosing personal information
4.1We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3We may disclose your personal information:
(A)to the extent that we are required to do so by law;
(B)in connection with any ongoing or prospective legal proceedings;
(C)in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(D)to the purchaser (or prospective purchaser) or successor to any business or capital asset that we are (or are contemplating) selling; and
(E)to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4Except as provided in this policy, we will not provide your personal information to third parties.
5.
International data transfers
5.1Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in accordance with applicable law in order to enable us to use the information in accordance with this policy.
5.2Information that we collect may be transferred to other countries in accordance with applicable law and which may not have data protection laws equivalent to those in force in the United States of America.
5.3Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.4Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and you allow The Better Bean Company to use and collect your personal information in accordance with this Privacy Policy.
5.5You expressly agree to the transfers of personal information described in this Section 5.
6.
Retaining personal information
6.1This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3Without prejudice to Section 6.2, we will usually delete personal data including information that may be used to identify you within 18 months of the date of its receipt.
6.4Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(A)to the extent that we are required to do so by law;
(B)if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(C)in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7.
Security of your personal information
7.1We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
7.2We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3All electronic financial transactions entered into through our website will be protected by encryption technology.
7.4You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
8.
Amendments
8.1We may update this policy from time to time by publishing a new version on our website.
8.2You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3We may notify you of changes to this policy by email or through the private messaging system on our website.
9.
Your rights
9.1You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(A)the payment of a fee (currently fixed at $20.00); and
(B)the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
9.2We may withhold personal information that you request to the extent permitted by law.
9.3You may instruct us at any time not to process your personal information for marketing purposes.
9.4In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
10.
Third party websites
10.1Our website includes hyperlinks to, and details of, third party websites.
10.2We have no control over, and are not responsible for, the privacy policies and practices of third parties.
10.3Third parties may also collect information about you through our website. For example, third party analytics services use cookies and web beacons to help us compile statistics about our website, and visitors to our site. We receive assurances from those third party analytics services that they will not collect or access any information that directly identifies you on our website. Other third parties may also collect information about your online activities over time and across different websites when you visit our site, for example, to display The Better Bean Company ads to you on third party websites and to deliver third party ads to our site and others as described below.
10.4We and others may use information collected using third-party cookies and web beacons on our website and in our emails to deliver The Better Bean Company branded advertising displayed to you on third-party websites. We and others also may use cookie information to know when you return to our website after visiting these third-party websites. We and others use this and other information about you to try to understand your interests and show you relevant advertising about products and services that may interest you. If you would like more information about this practice and your choices visit http://www.networkadvertising.org/managing/opt_out.asp
10.5We may also use third parties to serve ads on our website. Certain third parties may automatically collect information about your visits to this and other websites, your IP address, your ISP, the browser you use to visit our website. They do this using cookies, clear gifs or other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our websites and the other sites tracked by these third parties. This policy does not apply to, and we are not responsible for, cookies or clear gifs in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit http://www.networkadvertising.org/managing/opt_out.asp .
11.
Updating information
11.1Please let us know if the personal information that we hold about you needs to be corrected or updated.
12.
Cookies
12.1Our website uses cookies.
12.2A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5We use both session and persistent cookies on our website.
12.6The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(A)we may use cookies on our website to recognise a computer when a user visits the website, track users as they navigate the website, enable the use of a shopping cart on the website, improve the website’s usability, analyse the use of the website, administer the website, prevent fraud and improve the security of the website, personalise the website for each user, target advertisements which may be of particular interest to specific users.
12.7Most browsers allow you to refuse to accept cookies. Please refer to your browserís help menu for instructions on how to do this.
12.8Blocking all cookies will have a negative impact upon the usability of many websites.
12.9If you block cookies, you will not be able to use all the features on our website.
12.10You can delete cookies already stored on your computer. Please refer to your browserís help menu for instructions on how to do this.
12.11Deleting cookies will have a negative impact on the usability of many websites.
13.
Safe Harbour
13.1The Better Bean Company complies with the Safe Harbor program developed by the U.S. Department of Commerce, the European Union and Switzerland, respectively, regarding the collection, use, and retention of personal from European Union member countries and Switzerland. For more information about the Safe Harbor and to view our certification, visit the u.s. department of commerce’s safe harbor web site .
13.2In compliance with the US-EU and US-Swiss Safe Harbor Principles, we endeavor to resolve all complaints about privacy and the collection or use of customer information. If you have questions about our participation in the Safe Harbor program or have a complaint, please send an e-mail to info@betterbeanco.com
14.
Our details
14.1This website is owned and operated by The Better Bean Company
14.2We are registered in Oregon in the United States, and our registered office is located at C/O Ater Wynne LLP, 1331 Lovejoy St., Suite 900, Portland, OR 97209.
14.3Our principal place of business is at 25977 SW Canyon Creek Rd, Suite F, Wilsonville, Oregon 97070.
14.4You can contact us by writing to the business address given above, by using our website contact form, by email to info@betterbeanco.com or by phone at 503-546-6557.
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I’ve been buying Better Beans at Costco for as long as they’ve carried them. On my shopping trip today, no Better Beans. Costco employee said maybe they were discontinued. Please say it isn’t so???
Comment by Alison P. — November 2, 2017 @ 12:28 am